Shipping and delivery
Contact:
Oline B. Sundt
tel: +47 98899458
Company: Oline Bergebakken Sundt
org. no.: 920 773 362
Address: Brekkveien 932, 7375 Røros
• Shipping: Free shipping on purchases over 2000,- NOK. We only deliver within Norway. We send packages via Posten AS.
• Right of withdrawal: When a consumer buys goods or services online, he has a statutory right to
right to cancel the purchase within 14 working days. The right is to be able to return the item without
to give any reason and without risking any penalty for default. The deadline will come into effect
when the consumer receives the purchased goods or when the contract is concluded for a
service. The right of withdrawal does NOT apply to purchases of commissioned art.
• Returns: When returning goods, shipping is paid by the customer. If the consumer chooses to
exercise the right of withdrawal, the seller shall refund the amount without undue delay
and no later than 14 days from the date the seller was notified of the decision.
• Age limit: At www.olinebsundt.com you must be 18 years of age to shop. Is the customer
Under 18 years of age, parental permission must be obtained by the customer before purchase.
•Want a return or cancellation? See here.
• Transport damaged delivery: When you receive the item, it may have been damaged during
transport. In this case, report the damage directly to the distributor, this is easiest to do
where you picked up the package. If the damage is on the outside, you can file a complaint upon receipt of the package.
the shipment.
• Complaints: If an item is damaged when you open the package, you should send a
complaint to us, so that we can provide you with compensation in an appropriate manner. Either by
offer a new item of equal value, or your money back. You as a customer here also have no
shipping costs in connection with this, we will of course pay your shipping costs. In
complaint, you must contact us via email olinebs@gmail.com, and state that it
applies to a complaint in the subject line, then we will help you return the product on that
the best way. The Consumer Purchase Act / The Danish Consumer Council gives you the right to complain in a
for 2 years, provided that the product was defective at the time of delivery. However
you should not wait to point out the error, do so immediately. In the event of disputes that we do not
If you are unable to resolve the matter together, we recommend that you contact the Consumer Council.
